Our professional customer service team will support you resolving any problem. If you are not completely satisfied upon the arrival of your order with the quality of workmanship or material of the product you bought from us, you may return it in its original packaging for a full refund (less shipping and handling charges) or you may exchange.

Please e-mail all return or refund request to custserv@YourPersonalJewelry.com and ship the product back to us at your expense to:

YourPersonalJewelry.com
237 West 37th St. Suite 1102
New York, NY 10018.
Phone: 1-718-609-1164

We will refund or credit you once we receive the returned merchandise. All refunds will be in the original form of payment.

Items cannot be returned for reasons other than defects in workmanship or material. Cancellation and changes to your order should be made within 24 hours of placing your order simply by e-mailing to custserv@YourPersonalJewelry.com accompanied by order detail.

All returns or exchanges must be made within 30 days of receipt.